Privacy Policy
Last Updated: September 2025
Summers Ever After Limited ("we," "us," "our"), a Hong Kong limited liability company and the owner of the Flashback brand, is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website, flashbackclasp.com, or make a purchase.
At Flashback, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website, flashbackclasp.com, or make a purchase.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This includes:
• Personal details: Name, email address, shipping address, and phone number.
• Order information: Products purchased, payment details (handled by secure third-party processors like Stripe/PayPal), and transaction history.
• Communication records: Any correspondence you have with our customer service team.
2. How We Use Your Information
We use your information to:
• Process and fulfill your orders, including sending you order confirmations and tracking details.
• Communicate with you about products, services, promotions, and events (you can unsubscribe at any time).
• Provide customer support and respond to your inquiries.
• Improve and optimize our website and your shopping experience.
3. Cookies and Tracking Technologies
Our website uses "cookies" and similar technologies to enhance your browsing experience and collect information about how you use our site.
• What are cookies? A cookie is a small text file stored on your device.
• How we use them: We use cookies to remember your preferences, analyze site traffic, and personalize your experience.
• Your choices: Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them. Please note that disabling cookies may affect the functionality of our website.
4. Third-Party Sharing
We do not sell your personal information. We may share your data with trusted third-party service providers to perform functions on our behalf:
• Payment Processors: (e.g., Stripe, PayPal) to securely process your payments.
• Shipping and Fulfillment Partners: (e.g., SF Express, DHL) to deliver your orders.
• Marketing and Analytics Platforms: (e.g., Google Analytics) to help us understand how our site is used.
All third parties are obligated to handle your data confidentially and are prohibited from using it for any other purpose.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy.
• Order Information: We retain your order history and transaction data for a period of [e.g., 7 years] as required for accounting and legal purposes.
• Marketing Data: We retain your contact information for marketing until you unsubscribe or request deletion.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To do so, please contact us at ask@flashbackclasp.com.